While it’s unclear what has caused the issue, some say the recent Adobe update is to blame, and that disabling 'Adobe Genuine Monitor Service,' 'Adobe Genuine Software Integrity Service,' and 'Adobe Update' services will fix the problem. Hitting the red icon in the corner might work, or you could just pull the plug Over the last couple of days, users on Reddit, Twitter, and Microsoft’s forums have all reported their Windows 7 machines suddenly won’t shut down or reboot instead, the PCs show a message that reads: 'you don't have permission to shut down this computer.'īleeping Computer has listed some workarounds for the problem, including hitting CTL+ALT+DEL and clicking the red icon in the lower right-hand corner of the screen, creating new admin accounts, and running the Group Policy Editor from the command line to force permissions. The company was forced to issue a free fix, but a more serious problem has appeared. In late January, it was discovered that one of Microsoft’s final free updates was causing wallpaper problems for some users, showing an image as black when set to stretch. Many users of the venerable OS have complained that they’re unable to shut down or restart their computers due to an unknown bug. In context: Microsoft officially ended Windows 7’s extended support for non-paying customers on January 14, but the company had to push out another free update a week later-and it might be forced to do it again.

Windows 7 not logging off